FIND US ON SOCIAL MEDIA
CONTACT
Frequently Asked Questions
Reservations and Payments
Change the text and add your own content, including any information that is relevant to share.
This is a paragraph where you can include any information you'd like. It's an opportunity to tell a story about the company.
Describe a feature you'd like to share about this company or highlight a particular service it offers.
Location and Transportation
Change the text and add your own content, including any information that is relevant to share.
This is a paragraph where you can include any information you'd like. It's an opportunity to tell a story about the company.
Describe a feature you'd like to share about this company or highlight a particular service it offers.
Otros Detalles
Change the text and add your own content, including any information that is relevant to share.
This is a paragraph where you can include any information you'd like. It's an opportunity to tell a story about the company.
Check-in time is 3:00 PM.
Upon check-in, all guests are required to present the following:
– Reservation confirmation and photo ID. Accompanying persons must also present their photo ID.
ID.
– Security deposit, this is requested as a security guarantee for possible damage within the units, for the
A deposit of $4,000 MXN / $200 USD / Passport is required. This deposit will be held in safekeeping and returned in full upon inspection of your accommodation at checkout, provided it is undamaged. If you request your deposit back during your stay, it must be exchanged for one of the aforementioned deposits.Check Out time is 12:00 hrs (Noon).
Please note that the checkout process takes 10 minutes.
– The key given to the guest upon arrival must be returned at check-out at reception, otherwise
There will be an extra charge of $300 MXN for replacement.
– If you wish to check out late, please inquire at reception in advance so we can process your departure.
correctly according to availability.Subject to availability at Mare Condo Vacacional.
– Until 13:00 hrs. No additional charge, provided that it has been consulted and verified with reception.
– Between 13:00 – 15:00 hrs. 40% of the nightly rate paid will be charged upon check-in.
– After 3:00 PM, 100% of the nightly rate paid will be charged upon check-in.
If during the verification any incident is reported involving damage to furniture, equipment, linens or any item that forms part of
As part of the unit, the relevant charges will be made.Guests may be subject to extra charges for misuse, damage, or loss of items owned by Mare Condo Vacacional.
such as:
– Loss of the unit key, which has a replacement cost of $300 MXN.
– Damage to towels, sheets and bedspreads, for example: red wine, blood or non-washable makeup.
– Breakage of household appliances, dishes, furniture, etc.
– Failure to comply with the rules of coexistence or the regulations for the proper use of the pool and rooftop may also
generate extra charges.
Prices are in Mexican pesos (MXN) or their equivalent in USD at the exchange rate set by Mare Condo.
Vacation.Should you wish to extend your stay at Mare Condo Vacacional for a longer period, it will be subject to availability and the
Condominium logistics, so you will need to notify reception to verify availability and applicable rate.Early departures before your check-out date are non-refundable; the confirmed stay will be charged.
All confirmed reservations, advance reservations, prepaid reservations, special rates, early departures or
Modifications to the reservation, whether booked directly on the website or through any sales channel, and
distribution fees are non-refundable.