Privacy Policies

Last updated: January 2026

Welcome to Mareplaya.com, your premier choice for booking your ideal stay in Playa del Carmen. At Mareplaya.com, we understand the importance of your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit and book through our website.

1. Information We Collect

When making a reservation, you will be asked to provide certain personal information, including, but not limited to, your name, email address, telephone number, and credit card details. In addition, we collect information about your browsing activity on our site, such as pages visited and searches performed, through the use of cookies, Google tags, and the Facebook pixel.

2. Use of Information

The information we collect is used for:

• Process your reservations.

• To contact you about your booking or answer your questions.

• Improve your user experience on our page.

• To run targeted advertising campaigns based on your interests and behavior on our site.

3. Sharing Information with Third Parties

We are committed to not selling your personal information to third parties. However, we share information with our trusted partners, including Google and Facebook, for targeted advertising and website analytics purposes. These partners are bound by their own Privacy Policies to protect your information.

4. Your Rights

You have the right to:

• Access your personal information that we hold.

• Request the correction of any incorrect data.

• Request the deletion of your personal information, subject to certain exceptions.

• To object to the processing of your data for direct marketing purposes.

To exercise any of these rights, please contact us at reserva@mareplaya.com.

5. Information Security

We take appropriate security measures to protect against unauthorized access to or alteration of your personal information. However, no internet transmission or method of electronic storage is 100% secure.

6. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be effective immediately upon posting on our site. We recommend that you review this policy periodically.

7. Contact

If you have any questions about this privacy policy, please contact us at reserva@mareplaya.com or call us at +52 984 107 7510 .